VIRGIN ATLANTIC LAUNCHES THE FUTURE OF TRAVEL PLANNING: YOUR PERSONAL CONCIERGE IS HERE

Virgin Atlantic has today unveiled the full rollout of its innovative Virgin Atlantic Concierge across both the Virgin Atlantic and Virgin Atlantic Holidays websites, giving every guest access to an intelligent, always-on travel companion that redefines how journeys are planned and booked.

Powered by OpenAI and built in partnership with Tomoro​ teams​, Virgin Atlantic’s digital Concierge combines the warmth and personality of Virgin Atlantic with cutting-edge AI technology. Whether guests are seeking the perfect getaway, exploring Virgin Atlantic Holidays, or booking their next flight, the Concierge listens, understands, and curates tailored recommendations in real time, offering a seamless way to plan, book, and dream about future travels through natural conversation. Guests can choose to tap, type or talk, enjoying effortless interaction however they prefer.